Warranty

✅ WARRANTY TERMS

At BIKEMASTERSUK Ltd., we are confident that you will be delighted with your purchase. We focus on functionality, precision, and premium materials to ensure our products meet your expectations. That’s why we proudly offer a 2-year warranty on all our products.

However, we understand that, in rare cases, a product may not fully meet your needs. Please review our warranty terms below for guidance on returns and claims.

✅ WARRANTY COVERAGE

This warranty applies only to products purchased directly from BIKEMASTERSUK Ltd. If you purchased your item from an authorized retailer, please contact them for warranty claims.

📌 Upon receiving your item, we recommend:

  • Inspecting it for quality issues
  • Contacting us immediately if you notice any defects

If you experience any issues with your BIKEMASTERSUK product, please reach out to our Customer Experience Team.

✅ HOW TO FILE A WARRANTY CLAIM

To process a warranty claim, please provide the following:

📌 Required information:

  • High-resolution photos showing the defect clearly
  • Your original order number to expedite the process

📌 Claim resolution:

  • If the claim is approved, we will replace the item at no cost with a new product of the same model and style
  • If the item is out of stock, we may offer an alternative or an upgrade at our discretion

✅ WARRANTY LIMITATIONS

❌ This warranty does not cover:

  • Damage caused by improper use, modifications, or accidents
  • Normal wear and tear from regular use
  • Third-party alterations or unauthorized repairs

📌 Promotional items (e.g., products sent for reviews, videos, or giveaways) are not covered by this warranty.

✅ LEGAL NOTICE

BIKEMASTERSUK Ltd. reserves the right to modify, suspend, or terminate this warranty at any time without prior notice.

📍 Company: BIKEMASTERSUK Ltd.
📍 Address: Unit 4, 80 Station Road, Hampton, Greater London, London, W12 2AX
📍 Company Number: 11422342

🔖 Registered trademarks:

  • ✅ Yamaha® – Yamaha Corporation
  • ✅ Honda® – Honda Motor Company, Ltd.
  • ✅ Suzuki® – Suzuki Motor Corporation
  • ✅ Kawasaki® – Kawasaki Heavy Industries Ltd.
  • ✅ Harley-Davidson® – Harley-Davidson, Inc.

⚖️ All other trademarks are the property of their respective owners.